Access Bank , one of the leading financial institutions in Nigeria, recently held interactive sessions with its customers in Benin, Enugu and Owerri, the Imo State capital.
Addressing newsmen, Access Bank Deputy Managing Director, Chizoma Okoli, said the event was part of the efforts to appreciate customers, strengthen the existing relationship and generate feedbacks that would help to serve numerous customers satisfactorily.
The senior official, who was full of gratitude to the customers for their steadfastness and confidence, disclosed that Access Bank serves over 60 million customers from 600 branches nationwide.
She said the financial institution would continue to provide the best of services and innovations that guarantee exciting experiences, economic growth, and urged the participants to always leverage the bank’s various products.
Group Head, Consumer Banking, Mrs. Njideka Esemoju averred: “The essence of the event is to know our customers better, to appreciate and celebrate them. It is also an opportunity to find out their pinpoints in order to address them, because we aim at customers’ satisfaction.”
Esemoju added that the bank would work hard to enhance its processes through the feedbacks generated from the sessions. Mr. Charles Oguibe, the Regional Director, Branch Banking, Southeast, expressed joy over the programme and the responses.
Mr. Oluremi Tinuolu-Gabriel, Access Bank Head, Channels, covering electronic channels and digital payments, emphasized on Access More and urged customers to embrace the application as it offers over 70 financial and payment solutions within and outside Nigeria.
Tinuolu-Gabriel assured of the bank’s determination to secure customers’ transactions and advised customers against disclosing sensitive information in order to safeguard their accounts.
Some of the attendees commended Access Bank for its activities and support towards their customers through various products, including Access Finance, among others.
They included Chief Cajetan Nwanebo of Cajes Global Concept Ltd; Dr. Kingsley Alaneme of Akin Agro-Farms and Fisheries, and Mrs Mrs. Love Mbachu of Vine Love Ugo Ltd. The guests contributed on ways of improving the bank’s services
The highpoint of the event, which drew large participants, was the introduction of products such as Access Hydrogen POS, Access Pensions, and Switch to Solar equipment to curb carbon emissions, etc.
Access Bank holds interactions with customers in Benin, Owerri, Enugu
